This privacy statement discloses the privacy practices for www.nysride.com
, which is operated by WageWorks Inc. for the State of New York. WageWorks is New York State's administrator of NYS-Ride, a transportation benefit for New York State employees.
WageWorks is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. WageWorks collects information from our users at several different points on our web site.
In order to use this web site, a user must first complete the registration/employee profile form. During registration a user is required to give their contact information such as name, e-mail address, date of birth, home or business address. This information is used to fulfill product orders and to contact the user if s/he has problems. WageWorks cannot process a user's order without the registration information or allow access to the secure portion of the web site, as we need to verify status and eligibility. It is optional for the user to provide demographic information, but encouraged so we can provide a more personalized experience using our services.
We request information from the user on order forms. To make an order or benefit election, the user must have logon access to our site, and must have provided contact information (like name and shipping address) and possibly financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We will share aggregated information with our partners such as purchase trends and demographic data. This is not linked to any personal information that can identify any individual person.
We use outside companies to ship products to a user's home or office. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
We partner with other parties to provide specific services. We contract with third party vendors to assist us in delivering our services to our customers. These vendors include claims processors, data processors and fulfillment houses. They perform services on our behalf to our customers. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This web site contains links to other sites. Please be advised that WAGEWORKS is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user also has a choice to fill out the survey anonymously. Information requested may concern WageWorks processes, web site usage, planned purchases and requested features. Contact information will be used to verify the validity of the input. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of this WageWorks web site or for future product development.
If a user elects to use our referral service for informing others about our site, we ask them for a contact name and e-mail address. WAGEWORKS will choose whether to send the contact person information about our company and services. The person named in the referral may contact WAGEWORKS at firstname.lastname@example.org
to request the removal of their information from our database.
This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and offline.
When our registration/profile asks users to enter sensitive information such as date of birth, home address and social security number, that information is encrypted using SSL. During this process, the user creates a username and password that establishes their account. Once the account is established, users must log on to update their profile, place orders, or review account status – all of which are done on secure pages. While on a secure page, such as the registration or 'MyAccount' page, the icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer will show a 'locked' status.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific function – such as customer support - are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to any applications.
All employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
If you have any questions about the security at our web site, you can send an e-mail to email@example.com
We send all new members a confirming e-mail to verify user information and purchases. Established members may periodically receive information on products and service enhancements or survey requests regarding the use of our site.
If a user's personally identifiable information changes such as the delivery address, we provide a way to correct, update, or remove personal data that is provided to us. This can be done at the Employee profile section of the web site, via e-mail to firstname.lastname@example.org
or by calling 1.877.924.3967. User's personal information can also be updated based upon data provided to WageWorks from their employer.
Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our web site.
Two Waters Park Drive
San Mateo, CA 94403
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